The Healing Place of Cottage Grove
Cancellation Policy
The Healing Place CG
Cancellation Policy & Procedures
lCancelation Policy & Procedures:
We require a valid credit card number or prepayment to reserve all appointments. To best meet the needs of our clients, we respectfully require 24-hour notice for cancellations and rescheduling. If cancellations are not made within the required time, you will be charged 50% of the scheduled service price. If you do not call to cancel or do not show up for your scheduled appointment, you will be charged full price (100%) for the scheduled service.
If you are on the Monthly Wellness Plan and don’t show or late cancel, a session will be forfeited.
If you are new to The Healing Place, we ask that you arrive 5-10 minutes early to complete the new client intake form.
In the event of late arrival, we will always do our best to provide you with the full amount of time scheduled. However, there may be times when we are unable to do so due to scheduling limitations and the need to honor and respect other clients’ scheduled appointments. If this should occur, you are responsible for the full (100%) price of your scheduled service.
Remember, your therapist has reserved their time for you. If you have any questions, please contact us.
