Reservation Policies & Etiquette

Reservations:
Reservations are always recommended to assure you get the appointment time and therapist you would like. However, at times we do have openings in the schedule, so of course you can always call the same day if you decide you would like to come in at the last moment and we will do our best to squeeze you in.

If you are calling about an appointment for injury rehabilitation or regarding a case in which we will bill your insurance, we will attain verification of coverage and authorization prior to seeing you. Please call us for more details on how you can have us bill your insurance if you have been injured in a car accident.

Gratuities:
People wonder about tipping. The therapists, of course appreciate your acknowledgement if they have done an exceptional job, however, if the added expense of the tip makes it a financial challenge, they would rather see you a second time to get you the results you are seeking, rather than saving the money for a tip. (A perfect tip, is you referring your friends to us! Thanks!)

Re-Scheduling Policy:
Because the therapist reserve their time especially for you, please give them at least 24 hours notice to avoid paying the full value of the service for any re-scheduling.

We all appreciate your understanding and trust you will adhere to the policy.

Thank You ~ We’ll see you Soon!